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How Online Psychiatry Works

Coping with mental health challenges can be overwhelming. That's why we make our care program simple and easy.

A great choice if you are:
  • Interested in getting care right away
  • Happy with your existing prescription
  • Not generally sensitive to medications
How Online Psychiatry Works
1

Schedule an appointment with an expert psychiatrist

Before your visit, we'll ask you to complete a short questionnaire so your doctor can personalize care to you.

2

Get a proper diagnosis and personalized prescription

Get a full-length intake and discuss your treatment goals with your highly skilled psychiatrist. Your doctor will work with you to create a personal treatment plan. If medication is the right treatment for you, your doctor will provide you with a prescription after your visit.

The subsequent steps below are the same across both the QuickStart and PrecisionStart plans.


How Online Psychiatry Works
3

Get your prescription delivered to your doorstep

Get your medication delivered for a flat fee of $15 per medication per month. All our medications come in discreet packaging. Alternatively, you can choose to pick up your prescription at any local pharmacy of your choice.

4

Get follow-up visits online

Continue with your dedicated provider online, and get follow-up visits based on your personalized treatment plan. If you have any questions, your Care Coordinator is just a text or phone call away.

5

Continuous support at your fingertips

Your care team is constantly monitoring your care via evidence-based evaluations we will send you, so someone is always by your side. Receive an updated care plan based on your progress.

A great choice if you are:
  • Sensitive to medications in general
  • Nervous about experiencing severe side effects
  • Tried mental health medication before without success
  • A women, person of color, or meet other criteria
  • Take this quiz to learn if you are likely to benefit from genetic testing.
How Online Psychiatry Works
1

Schedule an appointment with an expert psychiatrist

Before your visit, we'll ask you to complete a short questionnaire so your doctor can personalize care to you.

The earliest available appointment will be at least 3 weeks out, to give our lab and your doctor enough time to run the test and analyze your results.

2

Receive a genetic testing kit and send back your saliva sample

Once your appointment is confirmed, we'll send you a genetic testing kit. Send us back your saliva sample within 3 days to ensure the report is ready before your intake.

3

Get a proper diagnosis and DNA-based prescription

Through a full-length intake, your doctor will go through your personalized genetics report and discuss your treatment goals and plans with you. Your doctor will then work with you to create a personal treatment plan. Based on your genetics, your doctor can reduce the possibility of side effects, and increase the probability of you getting better faster.

The subsequent steps below are the same across both the QuickStart and PrecisionStart plans.


How Online Psychiatry Works
4

Get your prescription delivered to your doorstep

Get your medication delivered for a flat fee of $15 per medication per month. All our medications come in discreet packaging. Alternatively, you can choose to pick up your prescription at any local pharmacy of your choice.

5

Get follow-up visits online

Continue with your dedicated provider online, and get follow-up visits based on your personalized treatment plan. If you have any questions, your Care Coordinator is just a text or phone call away.

6

Continuous support at your fingertips

Your care team is constantly monitoring your care via evidence-based evaluations we will send you, so someone is always by your side. Receive an updated care plan based on your progress.