Prairie Health, Inc. (“Prairie,” “our,” “us,” or “we”) respects your privacy. The privacy statement describes our practices and policies regarding the collection, use, storage and disclosure of the personal information collected through our websites and interactions with Prairie. Prairie Health offers mobile applications and services subject to separate privacy statements. When you use the mobile application or medical services, the privacy statements specific to each of those services, as listed below in Supplements and Additional Notices below, shall apply. When you visit our website, or provide personal information to us, we will only use the information for the uses and purposes described in this policy. By continuing to use the website, or by providing your personal information to us, you agree to the practices and policies described in this Privacy Statement.
The categories of Personal Information we collect and our privacy practices depend on whether you are a customer, user, or visitor and the requirements of applicable law.
Information Collected Automatically/Aggregate Data Collection
We track visits to our website and its webpages and use visitor logs to compile anonymous aggregate statistics, (e.g., information such as your web requests, browser type, browser language, domain names, IP address, referring and exit pages, URLs, platform type, pages viewed and the paths you took on our website). We use this information to analyze trends, administer our website, improve our website design, and otherwise enhance our websites and services.
Information You Voluntarily Provide
We may use your personal information to contact you regarding an inquiry or to provide you with more information about Prairie or other marketing information we believe you may be interested in.
When You Send Us an Email
If you contact us about our website or services, we may retain the content of your email, your email address and our response to you. We may retain your information for a period of time to resolve disputes, troubleshoot problems or for other valid business or legal reasons.
How to Unsubscribe
You have the opportunity to inform us of certain communication methods you do or do not prefer from us. For any email from us, you may update your personal information, asked to be removed from our waitlist, or change your communication preferences. Please follow these instructions to notify us of any changes to your information and/or marketing preferences. You may also unsubscribe or change your preferences at any time by contacting us at firstname.lastname@example.org.
Information You Provide to Us
- Communications with Us
We may collect Personal Information from you such as email address, phone number, or mailing address when you request information about our Services, register for our waiting list, request customer or technical support, or otherwise communicate with us.
We may contact you to participate in surveys, which may occur via telephone or video-call. If you decide to participate, you may be asked to provide certain information which may include Personal Information, including but not limited to phone number, email, etc.
We do collect anonymous information, as described below. We may collect your personal information (such as name, email address, or other information) only when you voluntarily give it to us to request information about our services.
We do not sell or rent your personal information to any other third party. We only share Personal Information with third parties who are bound by terms at least as restrictive as this Privacy Statement and only in the following ways:
Affiliates – We may share Personal Information with any of our subsidiaries and affiliates for the purpose of providing our services and improving our offerings.
Service Providers – We share Personal Information with third-party service providers who perform a variety of functions to enable us to provide our services. These service providers only have access to the Personal Information necessary to perform their functions, only act on our behalf and under our instructions, and may not use it for purposes other than to perform such functions.
Legal – We may disclose Personal Information to courts, law enforcement agencies and other government bodies if we suspect that an individual's use of our website or services involves illegal activity or is otherwise inconsistent with any applicable terms and conditions. We may also disclose Personal Information where we believe that doing so would be in accordance with or required by any applicable law, regulation or legal process.
Business Transfers – In the event of a reorganization, merger or sale, we may transfer any and all Personal Information we collect to the relevant third party involved in the reorganization, merger or sale, with the consent of data subjects if and as required under applicable privacy laws.
You may contact us to notify us of any changes to your name, email address or marketing preferences. If you have provided us with your personal information and would like access to or be able to review the information, you may submit a request to us by sending an email to email@example.com.
You have the right to:
request confirmation of whether we are processing your personal information;
obtain access to or a copy of your personal information;
receive an electronic copy of your personal information or ask us to send that information to another company;
restrict our uses of your personal information, including the right to opt in or opt out of the sale of your personal information to third parties, depending on applicable law;
seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed personal information;
request erasure of personal information held about you, subject to certain exceptions prescribed by law; and
To file complaints, you may email the Privacy and Security Officer, Benson Kung, at firstname.lastname@example.org. Alternatively, you may contact the Privacy and Security Officer at 1 (925) 759-0609.
Our website is directed toward adults and Prairie does not knowingly collect information or offer services to children under the age of eighteen (18).
When you visit our website, Prairie uses the following third-party analytics services to help us analyze, monitor, and improve our website and services:
We may also use Google Analytics and other analytics software to collect information regarding visitor behavior and visitor demographics on our Site and Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
We may obtain information about you from other sources, including through third party services and organizations to supplement information provided by you. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and Services.
Prairie does not provide any personally identifiable information to these third-party services.
Our website may contain links to external sites or services. Prairie does not maintain these sites and is not responsible for the privacy practices of sites or services it does not operate. You should consult the respective privacy policies posted on these sites.
Some Prairie services, the mobile application, and the medical services provided by our Prairie companies have separate notices about how such products and services collect and use your Personal Information. As those products and services become available, Prairie will release notices and relevant resources on our website and link those resources here.
We may revise this Privacy Statement from time to time. Changes to this Privacy Statement become effective when the revisions are posted on the website. We encourage you to periodically review this Privacy Statement to stay informed about how we collect, use, and share personal information.
Prairie Health, Inc.
335 Bryant Street
Palo Alto, CA 94301